Privacy Policy

Effective Date: May 26, 2025

At Innovative Garages and More, we value your privacy and are committed to protecting the personal information you share with us through our website, forms, phone calls, email communications, and SMS/text messaging services.

This Privacy Policy explains how we collect, use, protect, and disclose your information when you interact with our company.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name
  • Phone number
  • Email address
  • Physical address
  • Project details
  • Photos or measurements submitted for estimates
  • Communication preferences
  • Appointment and scheduling information

We may also automatically collect limited technical information when you visit our website, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Website interaction data through analytics tools

2. How We Use Your Information

We use the information collected to:

  • Respond to inquiries
  • Provide estimates and proposals
  • Schedule appointments and installations
  • Communicate project updates
  • Send invoices and service notifications
  • Improve customer experience
  • Improve website functionality and marketing efforts
  • Provide customer support
  • Send promotional or seasonal offers when consent has been provided

3. SMS/Text Messaging Privacy

By providing your mobile phone number through our website, forms, scheduling systems, or direct communications, you consent to receive SMS/text messages from Innovative Garages and More related to:

  • Appointment confirmations
  • Appointment reminders
  • Service updates
  • Estimate follow-ups
  • Customer support communications
  • Promotional messaging (when applicable)

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying:
STOP

For assistance, reply:
HELP

or contact us directly at:
(317) 272-5163

IMPORTANT NOTICE:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

4. How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, misuse, or alteration.

While we strive to use commercially acceptable means to protect your information, no internet transmission or electronic storage system is completely secure.

5. Third-Party Services & Platforms

We may use trusted third-party vendors and software providers to operate portions of our business, including:

  • Customer management systems
  • Scheduling platforms
  • Payment processors
  • Analytics tools
  • Review management systems
  • Marketing and communication tools
  • Hosting providers

These third-party providers may process information solely for business operations on our behalf and are expected to maintain appropriate privacy and security protections.

Examples may include:

  • Jobber
  • Google Analytics
  • Meta/Facebook advertising tools
  • Payment processing providers

6. Cookies & Tracking Technologies

Our website may use cookies, pixels, and similar technologies to:

  • Improve website performance
  • Analyze visitor behavior
  • Support advertising campaigns
  • Remember user preferences

Users may disable cookies through their browser settings, though some website functionality may be affected.

7. Sharing of Information

We do not sell, rent, or trade personal information to outside parties.

We may share information only when necessary to:

  • Provide requested services
  • Process payments
  • Comply with legal obligations
  • Protect our legal rights or business operations

8. Data Retention

We retain customer information only as long as reasonably necessary for:

  • Business operations
  • Customer service
  • Legal compliance
  • Accounting and warranty purposes

9. Your Rights & Choices

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of certain information
  • Opt out of marketing communications

To make a request, contact us using the information below.

10. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites.

11. Children’s Privacy

Our services and website are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

Innovative Garages and More reserves the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with the revised effective date.

13. Contact Us

Innovative Garages and More
Phone: (317) 272-5163
Email: info@innovativegarages.com

Website:
www.innovativegaragesandmore.com